Shipping & Delivery Policy
Last Updated: July 2026
This Shipping & Delivery Policy explains how construction equipment booked through our website is delivered within the United Arab Emirates (UAE). We aim to provide clear information regarding delivery availability, charges, and estimated delivery arrangements before a booking is confirmed.
1. Delivery Area
We provide delivery services within the United Arab Emirates (UAE).
Delivery availability may depend on the equipment selected, delivery location, accessibility of the site, and other operational requirements.
At this time, our standard website delivery service is intended for UAE locations only.
2. Shipping & Delivery Charges
Delivery charges are not fixed and vary depending on the customer's location and the equipment selected.
The applicable delivery or transportation charge for an equipment booking is displayed on the relevant product page based on the available delivery/location options.
Customers should review the delivery charge shown on the product page before confirming their booking.
3. Location-Based Delivery Rates
Delivery rates may vary between different Emirates, cities, and service areas within the UAE.
The final delivery charge may depend on factors such as:
- Customer delivery location
- Type and size of equipment
- Transportation requirements
- Accessibility of the delivery location
- Special handling or logistics requirements
Where a delivery price is provided on the product page for the selected location, that is the applicable delivery rate for the booking unless clearly stated otherwise.
4. How to Check Your Delivery Price
To check the delivery price:
- Open the equipment's product page.
- Select your required delivery/pickup location, where available.
- Review the applicable delivery or transportation fee displayed for that location.
- Review the booking details and total charges before confirming your booking.
If your required location is not available, please contact us before making the booking.
5. Delivery Time
Delivery times vary depending on the equipment, availability, customer location, booking date, and transportation requirements.
The customer will be provided with the applicable delivery arrangements during the booking process or after the booking has been confirmed.
We make reasonable efforts to deliver equipment according to the agreed schedule. However, delivery times may be affected by circumstances such as traffic, site accessibility, weather conditions, transportation restrictions, or other circumstances outside our reasonable control.
6. Equipment Availability
All bookings are subject to equipment availability.
If the selected equipment is unavailable for the requested date or delivery location, our team may contact the customer to discuss alternative equipment, dates, or another appropriate solution.
7. Delivery Address and Site Access
Customers are responsible for providing complete and accurate delivery information.
The customer should ensure that the delivery location is accessible for the vehicle and equipment being delivered. Please inform us in advance about any access restrictions, loading restrictions, permits, height or weight restrictions, or other conditions that could affect delivery.
Additional transportation arrangements required because of incorrect information or undisclosed site restrictions may result in additional charges where applicable.
8. Delivery Inspection
Customers should inspect the equipment when it is delivered.
Any visible damage, missing components, incorrect equipment, or operational concerns should be reported to us as soon as possible after delivery.
Please do not operate equipment that appears unsafe or significantly damaged. Contact our customer support team for assistance.
9. Booking Cancellation Before Delivery
A booking may be cancelled within 24 hours after booking confirmation, provided that the equipment has not already been dispatched or delivered.
Once equipment has been dispatched or delivered, the booking may no longer qualify for cancellation.
Please refer to our Return, Refund & Cancellation Policy for complete cancellation terms.
10. Contact Us
For questions regarding delivery availability, location-based delivery charges, booking arrangements, or equipment delivery, please contact us:
Phone / WhatsApp: +971 52 811 6192
Email: gccconstruction2@gmail.com
When contacting us about an existing booking, please provide your name, booking/order number, equipment name, and delivery location.